According to a study conducted on the local market regarding 5-star services and facilities available in Romania, 44% of Romanian respondents stated that 5-star conditions are important on the national market, 49% of them want a pool and SPA in domestic hotels, and 36% want commercial spaces.
The study presented by Nordis Group was conducted by Reveal Marketing and shows that 3 out of 10 Romanians interviewed would be willing to pay more for a vacation in Romania as long as the condition of having superior services and 5-star facilities is met.
Among Romanians with higher incomes, 50% claim they are interested in spending a vacation in Romania in a 5-star location. Among women, the percentage reaches 47%. The main facilities missing from hotels are the pool and SPA area (49%), especially for those aged between 35 and 55, and cleaning services (42%), particularly for men (46%), for those aged between 35 and 55 (46%), but also for those with low incomes (47%). Also in terms of facilities, commercial spaces in hotels are missing (36%), especially for women (41%) and for young people (39%).
Frequently Asked Questions
What 5-star facilities are most sought after by Romanians?The most desired facilities are the pool and SPA area (49%), followed by commercial spaces within the hotel (36%).
How many Romanians would pay more for premium hotel services?Approximately 3 out of 10 Romanians are willing to pay a higher price for domestic vacations, provided that 5-star services and facilities are available.
What are the main complaints regarding hotels in Romania?Respondents indicated the lack of relaxation areas (pools/SPA) and deficiencies in cleaning services as the main weaknesses.