Representatives of the General Directorate for Authorization and Control in Tourism within the Ministry of Tourism conducted an inspection on February 1st at the headquarters of the Funtrip.World travel agency. Thus, it was found that the travel agency no longer operates at the headquarters for which the tourism license was issued; consequently, a findings report was drawn up. After 15 days from the date of receiving the notification by registered letter, the tourism license is revoked ex officio.
To date, 31 complaints have been received at the Ministry of Tourism from tourists regarding the non-provision of tourism services by the agency.
On February 9, 2017, the agency announced on a social network that it was in insolvency proceedings, but promised that people would be compensated by the insurer.
Frequently Asked Questions
Why was Funtrip.World’s license revoked?
The license was revoked because the agency was no longer operating at its registered headquarters and failed to provide services to customers.
How many complaints were filed against the agency?
The Ministry of Tourism received 31 complaints from tourists regarding unfulfilled travel services.
Will affected tourists receive compensation?
The agency claimed to be in insolvency and stated that customers would be compensated through their insurance policy.